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Dear Nelson's Guest,

Our Guests are first in our eyes. Our purpose is to provide a comfortable shopping experience emphasizing in service, quality, variety and value. Help us know how we are doing, and how we will be able to serve you better, with this online Guest Survey. Thank you for your time!

Randy Nelson
 President, Nelson's Markets, Inc.



Nelson's Market - Guest Satisfaction Survey

1)   * Please tell us which Nelson's store you shop most often:
North Branch   Pine City   Mora  

2)   * Rate your satisfaction with the overall shopping experience at Nelson's:
Very Satisfied   Satisfied   Dissatisfied   Very Dissatisfied  

3)   Name three ways Nelson's could better serve your needs:
Please describe how we can serve you better:

4)   * Please rate your satisfaction with each of our departments. Begin by rating your experience with our Produce Department.
The Best   OK   Needs Improvement   Do Not Use  

5)   * How would you rate our Meat Department:
The Best   OK   Needs Improvement   Do Not Use  

6)   * How would you rate our Dairy/Frozen Department:
The Best   OK   Needs Improvement   Do Not Use  

7)   * How would you rate our Delicatessen Department:
The Best   OK   Needs Improvement   Do Not Use  

8)   * How would you rate our Bakery Department:
The Best   OK   Needs Improvement   Do Not Use  

9)   * How would you rate our Grocery Department:
The Best   OK   Needs Improvement   Do Not Use  

10)   * How would you rate our Health & Beauty Department:
The Best   OK   Needs Improvement   Do Not Use  

11)   * How would you rate our General Merchandise:
The Best   OK   Needs Improvement   Do Not Use  

12)   * How would you rate our Floral & Gifts Department:
The Best   OK   Needs Improvement   Do Not Use  

13)   * How would you rate our Books & Magazines:
The Best   OK   Needs Improvement   Do Not Use  

14)   * How would you rate our Photo Finishing services:
The Best   OK   Needs Improvement   Do Not Use  

15)   Please provide us with any additional comments you have about how we can improve our departments.
Enter your comments below:

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